Question 1

How does ECU password recovery work?

Accepted Answer

You upload your ECU map file. Our system automatically detects the ECU brand and version, then runs a proprietary recovery process. If successful, we let you know before charging. After payment, you can download your recovered file.

Question 2

Which ECU brands do you support?

Accepted Answer

We currently support Haltech (20+ firmware versions), LinkECU (G4/G4+/G4X), and ECUMaster (EMU Black, Classic, PRO). We are adding support for MoTeC, MaxxECU, VEMS, AEM, and MegaSquirt soon.

Question 3

Do I need to pay before knowing if it works?

Accepted Answer

No. We verify your file can be processed BEFORE showing you the payment screen. If we cannot recover it, you will not be charged.

Question 4

Who is this service for?

Accepted Answer

This service is for vehicle owners and tuning professionals who need to regain access to their own ECU configuration files after losing their password. We require that all users are the rightful owners of the files being processed.

Question 5

How long does it take?

Accepted Answer

The entire process typically takes under 60 seconds — upload, verification, payment, and download. Your recovered file is available immediately after payment.

Question 6

What payment methods do you accept?

Accepted Answer

We accept PayPal and cryptocurrency (350+ coins including BTC, ETH, USDT). Stripe support coming soon.

Question 7

What if the recovered file doesn't work?

Accepted Answer

If your recovered file is corrupted or does not open correctly in your ECU software, contact us for a full refund. Money-back guarantee.

Question 8

How long is my download link valid?

Accepted Answer

Download links expire after 24 hours. If you need a new link, contact our support team.

Frequently Asked Questions